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what happen with 4G and custom plans?

vbs
Great Neighbour / Super Voisin

I am very disappointed that 4G plans are gone and Public Mobile offers 3G only now.

 

Recently I visited Europe and this is what I got for 39.90 Euro (about 59 CAD tax included). The company is called Bouygues Telecom - if you want to check.

 

1. SIM (included)

2. Unlimited calling in France

3. 4G LTE data - 20 GB!

4. Duration of the service - 60 Days

5. 15 GB of the above are usable when Roaming in Europe

6. Long distance calling - included value of 25 Euro.

7. I made 1 (yes - only one!) call after inserting the SIM and my service started.

 

I visited 5 contries and my phone continued to work calls and 4G LTE data in all of them.

 

Now - when you say that you are competing, bringing value etc. Customers prefer "simplicity" Look at the above and consider where you are.

 

Then - when you decide to travel from Canada to Europe - why bother taking the plane (4G). I think you would be just fine on a cargo ship (3G).

 

Or why don't you offer 2G or 1G? Unlimited data eh?

 

I am so much disappointed by your decision. And I had great respect for your brand.

1 REPLY 1

cavemantoronto
Mayor / Maire

@vbs if you already have the old LTE plan, you can keep it. New customers can't get them and current customers can't switch. Too bad less choice now.

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