02-14-2023 02:56 PM
02-14-2023 04:17 PM
Are you sure you are using visa debit?

02-14-2023 04:16 PM
@faraujo - perhaps check with this group to see if your SIM card was activated, and if not have them help you complete the activation.
Click this link to use the: Public Mobile Online Activation Assistance
02-14-2023 04:13 PM
02-14-2023 02:58 PM
@faraujo First check cc make sure it hasn’t been charged already if it hasn’t , you can try again incognito mode private mode or even lap top or pc
02-14-2023 02:57 PM
@faraujo If it is a visa debit issued by Canadian or US financial institution, it should work
I would wait a full hour, then try using Incognito mode or try on a desktop computer and see if it works