using promo data

[ConstanceSus]

Does the add-on and or promo data that I have click in automatically when the data on my monthly plan is used up?  Or do I have to do something to make sure I get the promo or add-on data?

[Handy1]

@ConstanceSus  Absolutely so long as you have it it will kick in with no interruptions 

[ConstanceSus]

I sure hope so as I will be going on a holiday soon and it is important that I have data

[hTideGnow]

HI @ConstanceSus   it will be automatic, no extra work to do

But login My Account using Incognito/Private/secret mode to confirm you still have the data 

and, make sure you disable data limit on your phone, that could block further data used

[Handy1 · Accepted solution]

@ConstanceSus  It should just kick in a automatically when your plan data bucket is used up , or if you just purchased it because you ran out you may need to reboot your phone