12-19-2021 05:09 PM - edited 01-04-2022 04:53 AM
If I upgrade my plan do I lose all my bonus long distance minutes from my existing plan? Thank you!
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12-19-2021 06:53 PM
Rewards, purchased and gifted add ons stay with the account they are not tied to your plan. Promotional bonus add one will almost always remain after changing your plan but this is YMMV so you have to live with the results if they are lost or not. Promotional reoccurring bonuses or time limited ones ie. $10 for 6 months or the current 2GBBONUS promocode promotion are almost always lost. Its best not to risk them unless absolutely necessary.
12-19-2021 05:20 PM
Hi @Karin2 no, you won't loss them The add-on you purchased and the Holiday bonus will stay. The only thing it might lost is that if you have some activation promotion, like the reoccurring data bonus, that you might lost. Other than that, you are safe
12-19-2021 05:15 PM
Yes you can keep the holiday minutes and data even after upgrading.
Only thing is if you signed up with the 2GBBONUS monthly data promo, you may lose that bonus data.
12-19-2021 05:14 PM - edited 12-19-2021 05:19 PM
Your bonus long distance calling minutes and gifts are attached to your account not your plan, so you shouldn't lose them if you change your plan.
12-19-2021 05:12 PM - edited 12-19-2021 05:17 PM
@Karin2 wrote:If I upgrade my plan do I lose all my bonus long distance minutes from my existing plan? Thank you!
You'll be able to keep the bonus long distance mimutes even after a plan change.