03-16-2020 09:06 PM - edited 01-05-2022 09:58 AM
Hi. I'm going to upgrade from the $15/month plan to the $25/month plan and i have a $50 credit still on my account. Will i lose the $50 on my account if I upgrade? Or just this month's charge if I upgraded immediately? thanks for the help. Phil
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03-16-2020 11:07 PM
An immediate upgrade charges the monthly fee (30 days really) immediately so you are only throwing away the remaining days of your old $15 plan. You can schedule an automatic plan change to happen at your renewal but maybe you are out of data or outgoing minutes so want to change now. If out of outgoing minutes the 500 minutes for $5 add-on is a great Deal to solve that problem!
AE_Collector
03-16-2020 09:09 PM
thanks
03-16-2020 09:08 PM
@mpdulong just this months charge if you upgrade immediately. You can use $25 of your $50 credit to pay for the change.