3 hours ago - last edited 3 hours ago by computergeek541
i have checked my data usage and discovered a 5.61G usage in one day. what can I do to verify the finding ?
an hour ago
thank you for your advise.
3 hours ago
hi @kenfan
yes you can. Just submit ticket
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
any channel that I could contact an Public mobile agent for inquiry of this issue ? If anyone may know of
yes, the usual data usage was recorded in the usage history.
@kenfan , did you find this number in your usage history? Compare this against information from your phone. The two numbers might not align perfectly but should be representative.
