01-31-2024 12:51 AM - last edited on 02-13-2024 09:45 AM by Dunkman
Hello,
Looking for some advice on removing a second eSIM then my physical SIM now says unregistered SIM and my has zero network, I cannot dial out or send text message and.go.on the internet. Any help would be greatly appreciated. Thanks.
01-31-2024 07:22 PM - edited 01-31-2024 07:23 PM
@Meekohontas wrote:So, to start I just had my physical sim that I always had. And I wanted to try the esim for our business. So I purchased an esim through my account not realizing it would still be attached to same number. So I went into my setting on my phone and deleted the esim. So, your pretty much saying that once I got the esim it cancled out my physical sim and that is why my regular physical sim.is now unregistered.
Sorry, but that SIM card can never be used again, so yes, you'll need to purchase a new one.
01-31-2024 07:21 PM
So, to start I just had my physical sim that I always had. And I wanted to try the esim for our business. So I purchased an esim through my account not realizing it would still be attached to same number. So I went into my setting on my phone and deleted the esim. So, your pretty much saying that once I got the esim it cancled out my physical sim and that is why my regular physical sim.is now unregistered.
01-31-2024 07:16 PM
Yes it was. But it was affecting my services and wouldn't send messaged so I decided to just get rid of it and now I cannot get my physical sim to work. And I've tried everything. Just says unregistered.
01-31-2024 05:26 AM
Is the esim and physical sim for the same service/phone #? In what order were they installed? If for the same service each Sim no matter type replaces the other rendering previous Sims deactivated. Can you give us a little more detail?