04-20-2019 11:51 AM - edited 01-05-2022 04:29 AM
i am travelling to sweden and the last time i was there i could not usemy phone as public mobile locked it..how do i unlock it while in sweden
04-21-2019 01:14 PM
i know in canada as of dec 1 2017 it was law all cell phones where to be unlocked for free its not a hard process to do look up your brand of cell phone and search it within google for unlock code search for a free code otherwise search for a code that is instant soon as you pay
04-20-2019 06:06 PM
@liuxinbing wrote:
@Rheald wrote:i am travelling to sweden and the last time i was there i could not usemy phone as public mobile locked it..how do i unlock it while in sweden
I don't think Public Mobile has the international roaming feature. So unlocking is irrelevant to not being able to use it in Sweden
Regardless if Public Mobile has roaming in the country, a locked phone cannot use a local sim if it isn’t unlocked first.
Telus or Koodo can, and will provide a code for the phone, if it is indeed locked to the Telus network.
04-20-2019 01:13 PM
@Rheald wrote:i am travelling to sweden and the last time i was there i could not usemy phone as public mobile locked it..how do i unlock it while in sweden
I don't think Public Mobile has the international roaming feature. So unlocking is irrelevant to not being able to use it in Sweden
04-20-2019 12:19 PM
@Rheald wrote:i am travelling to sweden and the last time i was there i could not usemy phone as public mobile locked it..how do i unlock it while in sweden
You can go to a Telus or Koodo store for help. You can get an unlock code from them, but you will need a sim from another carrier to actually perform the unlock. The carrier cannot be one of the t
Telus brands, so use a freedom, bell, or Rogers sim.
04-20-2019 12:05 PM
Hi, Public Mobile does not sell phones, that i know of.
Your phone may be locked by Telus. Where did you buy the phone?
Info on unlocking Telus locked phones is in the link below.
https://www.telus.com/en/ab/support/article/unlock-mobile-device
Then you should be able to use a different SIM in Sweden.
04-20-2019 12:02 PM
@Rheald wrote:i am travelling to sweden and the last time i was there i could not usemy phone as public mobile locked it..how do i unlock it while in sweden
If it's a Samsung then they might be able to give you an unlock code too.
04-20-2019 11:59 AM
Public mobile has not sold phones/hardware for a while. Was your phone purchased from Public Mobile several years ago? Or was the phone used previously by Telus or Koodo?
If phone is locked to Telus or Koodo, you can contact them directly for unlock code. If the phone is from Public mobile, you can contact moderator via private messaging to unlock PM phone.
Send a private message through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
04-20-2019 11:58 AM
I believe PM does not lock phones. Except Telus or Koodo locked phones operate on PM.