10-13-2022 03:56 PM
My plan data is up limited and I bought add on data. I am not able to use it by my phone. Why?
10-13-2022 04:14 PM
HI @Lan2
When you login to My Account, does it show the transaction was completed? Does Payment History confirm you got the add-on?
try to do a reboot first (although you likely don't need it)
10-13-2022 04:00 PM
Does your phone have the data limiting option on?