unable to submit a ticket

[michellebisson]

I cannot find the link to submit a ticket to receive my receipts over 12 months

[Chalupa_Batman]

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@michellebisson wrote:

I cannot find the link to submit a ticket to receive my receipts over 12 months

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Just to add to computergeek541 comments, Public Mobile CS Agents can only go back 12 months as in April of 2024 and can't go back farther than that. Just a heads up.

EDIT: Sorry computergeek, didn't mean to tag you. 🙂

[computergeek541]

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@michellebisson wrote:

I cannot find the link to submit a ticket to receive my receipts over 12 months

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The link is here:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Once you're in the chatbot, customers can request that a ticket to be opened.