unable to download a eSIM with the QR code @ links to members

[Ceb44]

Apparently Rogers has transferred my number, but without a sim….

[Sansan]

@Ceb44  are you sure the esim is not there? Sometimes it's there but hidden. Go into you phone settings and see if you see a Public Mobile SIM. Could be hidden by Roger's SIM. 

Might have to enable,  turn or or and set to primary. 

It should be in your email. It will ask to download for you or you can do it yourself. 

[fixin]

@Ceb44 - Contact CS_Agent to get help with eSIM. I suggest you buy a physical sim because eSIM sometimes has problems. 

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work go here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages