unable to answer the the calls.

[bing1029]

November 17, 2016 I transferred to public mobile , but can only make phone calls, and the have access to data、but unable to answer the the calls. So please help me to solve this problem, if unable to solve this problem、please help me cancel the package and return the money to me. I will sign contract with another company.

[bing1029]

no!!i tried! still can't

[Luddite]

Threads you may find helpful:

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

http://productioncommunity.publicmobile.ca/t5/Discussions/How-I-fixed-porting-my-mobile-number-and-p...

http://productioncommunity.publicmobile.ca/t5/Getting-Started/The-Guide-to-Headache-Free-PM-Signup/m...

Try your old SIM; if it's still working just use it until PM works. Do not cancel your old account.