trying to contact mod

[joshuanielsen33]

new here and cant figure out how to contact a moderator

[Adan]

I'm trying to get back my account 

[LaOmbra]

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@slash407 wrote:

just click new message and then type mods and a list would popp up

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This is wrong. Only "Moderator_Team" will work.

[sameh]

Thank you so much, Have a good night

[Pizzaeh]

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@sameh wrote:

I sent a message to them more than one hour but no reply.

I activated a tmprorarynumber as the activation process asked me for that 

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The moderators are working through a queue of messages; if you haven't heard back yet, it's because they are helping other subscribers.  They will eventually be in contact with you.

Moderator hours:

Weekdays 8am to 12am

Weekends 8am to 10pm (eastern time)

[sameh]

I sent a message to them more than one hour but no reply.

I activated a tmprorarynumber as the activation process asked me for that 

[Metal1967]

@sameh 

Scroll up a few posts...NDESAI..posted a link to contact a moderator...

[sameh]

Hi, Did you get help from the moderator?

I have the same issue as you

[geopublic]

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@joshuanielsen33 wrote:

thanks not used to doing things this way.

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Tip: After contacting the mod, while waiting for the port to complete keep using your Koodo SIM card to make/receive calls. Once your phone stops working it means that the port is 100% complete then switch to Public Mobile SIM  and all should be good to go.

[joshuanielsen33]

thanks not used to doing things this way.

[NDesai]

@joshuanielsen33 You will need to send a private message to the Moderator_Team and they will get in touch with you shortly.

[joshuanielsen33]

been on here all day trying to port a prepaid koodo account

(threads merged by computergeek541)

[mimmo]

end a private message to moderator_team

the community can try to help if you explain your issue.

[hairbag1 · Accepted solution]

Click here to message Moderators.

Try this.

In the mean time...what's up ? Maybe we can help.

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