trouble porting number form Fido

[jaspreetmangat]

I am trying to port my number from Fido. I am able to make outgoing but incoming is still on old SIM. How long it usually take to port in number?

How can I make sure if there are any issues porting number?

TIA

[Triguy]

• The number transfer process can take up to 2 hours to complete for a mobile phone number. When you transfer a landline number, the process can take up to 3 business days. When your number transfer is complete, you will receive a confirmation text message.

If you’ve waited more than 2 hours, and you’re still experiencing issues, you should contact the Moderator Team.

• Then, send a private message to the Moderators by clicking here. Make sure you provide the number you are trying to transfer, and the port transfer request information you shared at activation.