transfer request

[modamy]

Hello, service support team

I have trouble while transferring from Public Mobile to Koodo, I replied "yes" to the transfer request text, but there has been no response. So, can I still use my public mobile? However, my public mobile account was deleted, so I had no choice but to sign up again today. I am worried because I don't know how the process of migrating from public mobile to Koodo. Can I get some help?

[CSA_PM]

@modamy

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[slusagm]

@modamy 

There is a Koodo porting assistance team you can call and ask for update.  I can't post the number here, but I will message the number to your community inbox.  Please check and call them 

But if you cannot reach them or they said they cannot help, you will need to contact PM using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

And CS_Agent will reply to your community inbox, check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenote