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told me I was in the US while I was calling from Canada.

jiaxinchen23521
Great Neighbour / Super Voisin

I was calling from Canada, but received the message said that I cannot make phone call from the US without roaming service. I am in a border city.

4 REPLIES 4

jimbobs
Model Citizen / Citoyen Modèle

What carrier was showing on your home screen?

jiaxinchen23521
Great Neighbour / Super Voisin

Tried that. still not working. sometimes asks dail 1, sometimes doesn't work at all. Text works fine.

geopublic
Mayor / Maire

@jiaxinchen23521   to avoid that problem go into your settings and manually select Public Mobile as your network provider.

 

ShawnC13
Oracle
Oracle

@jiaxinchen23521 wrote:

I was calling from Canada, but received the message said that I cannot make phone call from the US without roaming service. I am in a border city.


You will have to either turn off the automatically select network  and manually select PM/ Telus or an easy way to not get that message is to turn off roaming

 


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