cancel
Showing results for 
Search instead for 
Did you mean: 

text messages

Tee1
Good Citizen / Bon Citoyen

im able to send txt however im not receving any. help please!

11 REPLIES 11

Anonymous
Not applicable

@Tee1 wrote:

I had to restart my phone this morning before it started working again. so much inconvenience! 

 


Thanks for the update. Now we know a restart is indeed needed.

Tee1
Good Citizen / Bon Citoyen

I had to restart my phone this morning before it started working again. so much inconvenience! 

 

Anonymous
Not applicable

@Tee1 wrote:

crazy! hopefully they figure this out soon. 

thank you


Not likely.

After midnight ET of your day 11, try texting. If not still then try airplane mode. If not still then try restart. If you're willing, report back what worked when. You may not have to do anything. So we'll see.

Tee1
Good Citizen / Bon Citoyen

crazy! hopefully they figure this out soon. 

thank you

@Tee1  it's a known bug in the system that the day after your 10 day roaming option expires you can't receive any text. Hopefully public mobile will fix it someday. By probably midnight tonight it will start working by itself! 

Anonymous
Not applicable

@GR wrote:

@Tee1   I'll let @ShawnC13  explain that one! 


Sounds like you know the answer. Take it away.

GR
Mayor / Maire

@Tee1   I'll let @ShawnC13  explain that one! 

Tee1
Good Citizen / Bon Citoyen

yes my US roaming package just expired today! 

only thing different everything else has been in placed forever

Tee1
Good Citizen / Bon Citoyen

No i didnt just port my number. iv restarted twice now. yes im receiving calls

ShawnC13
Oracle
Oracle

@Tee1 wrote:

im able to send txt however im not receving any. help please!


Ok, a couple of things did you just port a number in?  If no have recently purchased the US roaming package and have it expire?

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

GR
Mayor / Maire

@Tee1   did you just port your phone number?  Start by restarting your phone!!  Are you able to receive calls? 

Need Help? Let's chat.