@Amazon88
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Watch the envelop icon on top right side of page will be highlighted when they respond.
In your initial message to them, give them as much account related info as you can.
Added...
Alternative is to get payment vouchers at retail outlet like Shell Gas..then dial 611 to add then vouchers to your account...then Reactivate that account.
