subscription not activated

[dogy]

@CS_Agent  I've passed the final step for subscribing, but it just says that it isn't activated. I can't even go back a step to try and look at mistakes. I have a new SIM and it's not activating. Is there anything I can do?

[hTideGnow]

hi @dogy you will need to ask support agent to help and confirm what was wrong with the activation 

Message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437