cancel
Showing results for 
Search instead for 
Did you mean: 

subscription change and previous bonus data

Camille161
Good Citizen / Bon Citoyen

Hi, I presently have a 18$ plan for 100 min. and 250 mb, when I go to change subscription in My account I am offered a 18$ unlimited text and 500 mb data. I still have min. and data unused on my current plan which were previous bonus (Christmas gifts and offer, never expiring until used). If I change my subscription, will these bonus still be on my new subscription or will I loose those 4 Go data that are as bonus on my current plan? 

5 REPLIES 5

@Camille161 Public points are linked with account and not plan, so, they will be unaffected as well 

Camille161
Good Citizen / Bon Citoyen

I also have points, some of them having been coverted to credit, part of this credit has not been used yet, I won't loose these either? 

Camille161
Good Citizen / Bon Citoyen

thanks 

Camille161
Good Citizen / Bon Citoyen

I forgot to specify that this would mean changing from the old 3 G plan to a 4 G plan 

@Camille161 

The previous Christmas bonuses are tied to your account and not the plan, so, they won't be affected with any plan change, they will stay with your account.  Just go ahead with the plan change using Change on Renewal option to schedule the change in next renewal 

Need Help? Let's chat.