Sunday
Hi, I presently have a 18$ plan for 100 min. and 250 mb, when I go to change subscription in My account I am offered a 18$ unlimited text and 500 mb data. I still have min. and data unused on my current plan which were previous bonus (Christmas gifts and offer, never expiring until used). If I change my subscription, will these bonus still be on my new subscription or will I loose those 4 Go data that are as bonus on my current plan?
Solved! Go to Solution.
Sunday
@Camille161 Public points are linked with account and not plan, so, they will be unaffected as well
Sunday
I also have points, some of them having been coverted to credit, part of this credit has not been used yet, I won't loose these either?
Sunday
thanks
Sunday
I forgot to specify that this would mean changing from the old 3 G plan to a 4 G plan
Sunday
The previous Christmas bonuses are tied to your account and not the plan, so, they won't be affected with any plan change, they will stay with your account. Just go ahead with the plan change using Change on Renewal option to schedule the change in next renewal