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sony xperia xz1

msilmser
Good Citizen / Bon Citoyen

originally thought this phone was compatible but being told no after i just activated it. phone works but no data. cant access apn because it says settings not available for user...help please

16 REPLIES 16

fdrcamb519
Deputy Mayor / Adjoint au Maire

@msilmser 


@msilmser wrote:

originally thought this phone was compatible but being told no after i just activated it. phone works but no data. cant access apn because it says settings not available for user...help please


Set APN Protocol to iPv4/IPv6

your phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. hope it helps if have not found solution.

Jb456
Mayor / Maire

@msilmser  sorry again for another post.

 

See this Telus link..see if you can try this...remeber don't follow Telus settings on link..has to be Public Mobile settings.

 

https://www.google.com/amp/s/apn-canada.gishan.net/en/apn/telus/sony-xperia-xz1%3famp=1

 

 

Looking at link.

 

Name should be Public Mobile. (Not Telus 2)

 

APN should be ..   sp.mb.com (not sp.telus.com)

 

The rest seem like it may work even with the MNVO blank. 

 

Try it and let us know. We'll get it at some point 😆

Jb456
Mayor / Maire

@msilmser  one more thing after reading a thread on a Telus forum (Public Mobile is owned by Telus)

 

It says after settings are entered TO restart your phone for the settings to take affect.

 

Can you try?

@msilmser  can you post screenshots of all APN settings so we can take a look? Thanks

msilmser
Good Citizen / Bon Citoyen

tried that. still no luck. appreciate the suggestions though

msilmser
Good Citizen / Bon Citoyen

not working yet. ive changed the settings but my apn enable/disable is blanked out. 

Jb456
Mayor / Maire

@msilmser 

 

Or try this for MMS proxy...this screenshot is from my phone.

 

Screenshot_20200506_200424.jpg

@msilmser 

 

Put same proxy in 74.49.0.18

 

 

will13am
Oracle
Oracle

@msilmser , if this is the phone, it will work.  All models have the appropriate bands.  Check and set the APN as already suggested and you should be good to go.

 

https://www.gsmarena.com/sony_xperia_xz1-8804.php

msilmser
Good Citizen / Bon Citoyen

i dont have an mmsc proxy setting. i only have a mms proxy

Does data work now? @msilmser 

 

Let us know!

@msilmser if the APN settings given fail. Try these

20200506_104406.jpg

 

msilmser
Good Citizen / Bon Citoyen

found how to get in. thanks for the help

msilmser
Good Citizen / Bon Citoyen

no i cant get into the apn

Jb456
Mayor / Maire

Or try to reset the settings?

 

Set up Internet - Sony Xperia Z1 Compact
  1. Select Apps.
  2. Select Settings.
  3. Select More...
  4. Select Mobile networks.
  5. Select Access Point Names.
  6. Select the Menu button.
  7. Select Reset to default.
  8. Select New APN.

Jb456
Mayor / Maire

Can you edit APN settings?

 

They should be like this.

 

Screenshot_20200217_152632.jpg

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