06-08-2023 06:12 PM
ordered a sim card to be sent by mail aug 25th order number 345111 Did not receive to date
06-09-2023 12:44 AM
I ordered on April 25th. Have not received.
06-08-2023 07:18 PM
are you sure you didn’t mean to write April 25?
Either way, that’s way too long and you should acquire one from a corporate Telus , Koodo , or Mobile Klinic clinic location.
Then politely request (insist on) a refund from public mobile for the failed delivery.
06-08-2023 06:14 PM - edited 06-08-2023 06:16 PM
you ordered last Aug and its not here eh ?
Try Amazon...they promise quicker delivery.
added..
click here to message a CSA for their help locating your order..
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437