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sim card

tanvir07
Great Neighbour / Super Voisin

did not received the sim card yet ?

6 REPLIES 6

Neil11
Model Citizen / Citoyen Modèle

Your best is buying bet is buying a physical sim card from a koodo/telus store or a mobile klinic store. Then contact CS_AGENT and they will credit you the cost of the sim $11.30 (10+tax). This was what I did after waiting almost 2 weeks and my sim not arriving.

self solution removed

TheSterlinger
Deputy Mayor / Adjoint au Maire

@tanvir07 

Sim cards take up to 2 weeks (10 business days). If sim card does not arrive in 2 weeks and a couple days then sumbit a ticket to a public Mobile CS agent. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Neil11
Model Citizen / Citoyen Modèle

Your best is buying bet is buying a physical sim card from a koodo/telus store or a mobile klinic store. Then contact CS_AGENT and they will credit you the cost of the sim $11.30 (10+tax). This was what I did after waiting almost 2 weeks and my sim not arriving.

Neil11
Model Citizen / Citoyen Modèle

Your best is buying bet is buying a physical sim card from a koodo/telus store or a mobile klinic store. Then contact CS_AGENT and they will credit you the cost of the sim $11.30 (10+tax). This was what I did after waiting almost 2 weeks and my sim not arriving.

 

tanvir07
Great Neighbour / Super Voisin

yes

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