sim card

[Jeongbae]

sim card is puk locked

please contact me

[BKNS27]

@Jeongbae 

You will need to contact a CS_Agent for the PUK at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

But if you have a Samsung phone, you will need to contact Samsung Canada.

[hTideGnow · Accepted solution]

Hi @Jeongbae 

what was the exact error?  there are different PUK error and PM can only help with the one about sim card PUK, the one that you got locked because you setup a PIN on the sim card.  if you are really looking for PUK to unlock the sim pin, please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Jeongbae  You can use this direct link to support to get sim puk unlock code 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437