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sim card locked

Yubi
Great Neighbour / Super Voisin

I need to get PUK for unlock sim card. 

2 REPLIES 2

hairbag1
Mayor / Maire

@Yubi 

@CSA_PM was lurking in here earlier and addressed similar issue.

Chalupa_Batman
Mayor / Maire

@Yubi wrote:

I need to get PUK for unlock sim card. 


Hello @Yubi 

Please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.