setting up

[jvj]

Hello, I just transfered my number (or so I believe...) and activated by eSIM. When I try to make a call I get " the last line is no longer available" message. I got the text from Virgin to transfer the number and I believe it went well. I have an Iphone. Not sure what is going on, or what this means?

[Priority]

Does your Virgin SIM Card still work and have reception when you put it back into your phone?

[jvj]

thank you so much!!!

[Handy1 · Accepted solution]

@jvj  There’s a number for live support to give status update on port or re trigger  it if needed . Will send you private message to get it fixed