service switch: iPhone 4 to iPhone 5 with new SIM card

[grizmel]

Ok, so I have gone into my account and changed my SIM card to the iPhone 5 PM SIM card and my change was accepted. But now neither phones have service.

How long does it take for the new SIM card to activate?

[RosieR]

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@grizmel wrote:

could not punch out, but had access to someone with an unused PM SIM card that they received at no cost, so all good 😄

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Hi @grizmel soooo, you got a freebie PM sim card from someone huh?  Now they own your soul. lol  jk  If you got your iPhone 5 working, choose which reply helped you the most and click  "Accept as solution" at the bottom of the post.  This will help other users with the same problem as yours.  Cheers!  

[kb_mv]

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@Bullet77 wrote:

A iPhone 4 has a micro sim card for size. A iPhone 5 has a Nano sim card ( smaller). If you do not have a breakaway card (it will be perforated, to make it smaller) you will need a sim card cutter or a new sim. I you literally took your sim card out of your i phone 4  the sim card and the card holder and put that into your iphone 5 it will not work

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@Bullet77 No need for a sim card cutter, an x-acto knife and a straight edge will suffice quite easily.

[Bullet77]

A iPhone 4 has a micro sim card for size. A iPhone 5 has a Nano sim card ( smaller). If you do not have a breakaway card (it will be perforated, to make it smaller) you will need a sim card cutter or a new sim. If you literally took your sim card out of your i phone 4  the sim card and the card holder and put that into your iphone 5 it will not work

[grizmel]

could not punch out, but had access to someone with an unused PM SIM card that they received at no cost, so all good 😄

[popping]

@grizmel 

As suggested by @Anonymous, always restart your phone and let the PM SIM card to configure your new phone.

If restart and iTune update does not work, create a support ticket to ask moderator to send a PM carrier file to your iPhone 5 and restart your phone.

[Anonymous · Accepted solution]

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@grizmel wrote:

Ok, so I have gone into my account and changed my SIM card to the iPhone 5 PM SIM card and my change was accepted. But now neither phones have service.

How long does it take for the new SIM card to activate?

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So you weren't able to "punch" out the smaller size SIM?

Your original SIM will be dead now.

The new SIM should be immediate after a restart. Make sure the "new" phone is unlocked. You might need to go into iTunes with USB and check for any updates.