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selfserve.publicmobile.ca is down or having problem

mortarheadd
Good Citizen / Bon Citoyen

https://selfserve.publicmobile.ca/ is either down or having problem.  All I got that is blank page.  I tried different browsers/computers/cell phones and clean up cache/history, but none of these help.  Anyone experiences the same issue?

10 REPLIES 10

letItBe
Good Citizen / Bon Citoyen

Was down earlier in the day ( blank white page) but seems ok now.

mortarheadd
Good Citizen / Bon Citoyen

I do notice the selfservice site is using google analytic.  I am not sure could it be related to google.

will13am
Oracle
Oracle

I am getting blank page.  I tried on desktop and mobile, incognito and normal mode, different browsers, every trick that has been ever discussed in the community.  Nothing works.  


@Phill-40 wrote:

I'm having the same issue but searched to see if they have issues cant find anything 


Just try again later. It was down yesterday too. 

Phill-40
Good Citizen / Bon Citoyen

I'm having the same issue but searched to see if they have issues cant find anything 

mortarheadd
Good Citizen / Bon Citoyen

I just tried by using incognitco mode and it seems working for a moment.  And then it is not working now.  I am really thinking about going to other carriers.  It has been so problematic recently.

kselmak
Mayor / Maire

I flushed all the cached data and it's working now, slowly but working. Give it a try @mortarheadd 


@mortarheadd wrote:

https://selfserve.publicmobile.ca/ is either down or having problem.  All I got that is blank page.  I tried different browsers/computers/cell phones and clean up cache/history, but none of these help.  Anyone experiences the same issue?


I can confirm that something strange is going on. I would try again later as this isn't an issue with your internet connnection or computer (although when then this happens, some peopple have some luck using incognitco mode). This isn't the first time that this page has come up as blank.

JoyLuck
Mayor / Maire

@mortarheadd wrote:

https://selfserve.publicmobile.ca/ is either down or having problem.  All I got that is blank page.  I tried different browsers/computers/cell phones and clean up cache/history, but none of these help.  Anyone experiences the same issue?


Self service is working for me in BC.

Kevin8
Great Neighbour / Super Voisin

Yes, me too!  I can't send or receive texts or phone calls.  

 

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