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self serve sign in

ve7rhf
Good Citizen / Bon Citoyen

I get this error whenever I try signing in to my self serve account and the same message appears no matter what device I am using

Error code 20

The proxy failed to connect to the web server, due to TCP connection timeout.

9 REPLIES 9

Sites back up 

jor123
Town Hero / Héro de la Ville

I'm seeing the same error as well.

maheshboloor
Model Citizen / Citoyen Modèle

Yup, same issue. Been trying to login from a couple of hours.

maxshi
Great Neighbour / Super Voisin

I got the same issue since a hour ago. Hopefully, it could be resolved soon.


@win2018 wrote:

 I have same problem. I wish it will be normal in short time.


@ve7rhf wrote:

I get this error whenever I try signing in to my self serve account and the same message appears no matter what device I am using

Error code 20

The proxy failed to connect to the web server, due to TCP connection timeout.


 


Hang in there @win2018 ...it'll be back shortly. There can be glitches with Public Mobile from time to time...this is just one of those glitches.

Give it another try in an hour.

win2018
Good Citizen / Bon Citoyen

 I have same problem. I wish it will be normal in short time.


@ve7rhf wrote:

I get this error whenever I try signing in to my self serve account and the same message appears no matter what device I am using

Error code 20

The proxy failed to connect to the web server, due to TCP connection timeout.


 

dabr
Mayor / Maire

@ve7rhf wrote:

I get this error whenever I try signing in to my self serve account and the same message appears no matter what device I am using

Error code 20

The proxy failed to connect to the web server, due to TCP connection timeout.


PM's site is down for just about everyone right now so try again in a hour or two.

geopublic
Mayor / Maire

@ve7rhf wrote:

I get this error whenever I try signing in to my self serve account and the same message appears no matter what device I am using

Error code 20

The proxy failed to connect to the web server, due to TCP connection timeout.


@ve7rhf  Selfserve site is currently down. Try again later.

RobertQc
Mayor / Maire

@ve7rhf wrote:

I get this error whenever I try signing in to my self serve account and the same message appears no matter what device I am using

Error code 20

The proxy failed to connect to the web server, due to TCP connection timeout.


@ve7rhf  Yes there is an issue, its effecting everyone right now. Self serve randomly has various issues, be patient and it should be up soon.

Need Help? Let's chat.