06-16-2022 11:42 PM
06-16-2022 11:43 PM
@rudy7 you can change your security question and answer if you have access to your Self serve My Account
If you are unable to reset password because of the security question, open ticket with PM support and they can help to reset password for you:
1. For faster response (2-48 hours), Click on the bubble in the lower right to request CS Agent assistance, or use this direct link: https://publicmobile.ca/chatbot.
**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".
2. Or Send a private message to the CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437