reset account password

[MarieRyer1963]

Tried to sign into account.  It said to call for support, however when called they said we had to go to community support

[JL9]

You can also direct message CS_Agent if the forgot password link doesn't resolve this for you.

[dabr · Accepted solution]

@MarieRyer1963    Have you forgotten your login password?  Did you try the forgot my password link?  You can try the link to see if you can recover your password here:  https://selfserve.publicmobile.ca/forgot-password/

If still unable to login, then submit a ticket for a password reset via chatbot here:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html