resend transfer request

[nana51]

Hello

I am trying to setup my Public mobile sim and port my number from Bell.

I received the message from Bell asking for authorization. By the time I replied the request had timed out and it was cancelled by Public Mobile.

Could you please resend the transfer request to Bell again

Thanks John

[Mcfrench]

Could I get the phone number as well please

[hTideGnow]

HI @nana51 

  PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (envelope on top right), check for the number and call

[fixin1]

@nana51 - I have sent you the porting team number via a private message in the top right corner of screen (Sometimes covered by your profile pic in top right.)

Please call them and explain the issue.

[softech]

@nana51 

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed