resend transfer number message

[geraldinegrace]

I need to get the confirmation for transfer my number to Public Mobile. I missed the 90 minute mark and was not able to reply YES to the previous message

[slusagm]

Sent . Check community inbox 

[EricE]

Can you please send me the number too.  Thanks 

[slusagm]

normal to be to make calls but not receive for now.  Usually port is completed in 30 mins to 4 hours.  So, try reboot the phone often and test incoming calls

and make sure you remove the sim card of the old provider (or disable the old esim)

[geraldinegrace]

I called and got them to notify my previous provider. Got the message again and responded YES to it. How long do I expect my number to be working again? So far I am not getting texts or sending. But I can call outbound. Not receive calls inbound. 

[hTideGnow]

hi @geraldinegrace 

 PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call

[slusagm]

there is a porting assistance team you can call and ask for update.  I can't post the number here, but I will message the number to your community inbox.  Please check and call them