refund for wrong add-on

[ben-g]

Hi there, I was travelling in the US a couple of weeks ago.  When adding a data roaming add on, I accidentally selected the 1GB Canadian data add on instead of 1GB US add on. I subsequently added the US add no as well. I have no need for the additional Canadian data, and I'm wondering whether there is a way to be refunded for it, since it was obviously a mistake?

Thanks,

Ben

[ben-g]

Thanks very much for this!  I have sent a private message.

[Outdoorsman · Accepted solution]

@ben-g 

 hi to ask for a credit or refund you need to contact a cs agent 

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user