11-23-2022 12:24 PM
Hi there, I was travelling in the US a couple of weeks ago. When adding a data roaming add on, I accidentally selected the 1GB Canadian data add on instead of 1GB US add on. I subsequently added the US add no as well. I have no need for the additional Canadian data, and I'm wondering whether there is a way to be refunded for it, since it was obviously a mistake?
Solved! Go to Solution.
11-23-2022 12:28 PM
Thanks very much for this! I have sent a private message.
11-23-2022 12:26 PM
hi to ask for a credit or refund you need to contact a cs agent
There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca
Or private message them here