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referral awards to show up

ridgewaymom
Good Citizen / Bon Citoyen

How long does it take for your referral awards to show up

30 REPLIES 30

Kim69
Great Neighbour / Super Voisin

in seconds or within the day

Pizzaeh
Deputy Mayor / Adjoint au Maire

@ridgewaymom wrote:

Well i guess i won't be getting any rewards that way. Cause i don't know what I'm going .lol so how can i help anyone else.   Lol


Baby steps.  Gotta walk before we can run.  The next person that asks you about Walmart,  you'll know exactly what to say.   Bingo!  That's all it takes.   You'll be an expert by Friday... good luck and godspeed!

ridgewaymom
Good Citizen / Bon Citoyen

Well i guess i won't be getting any rewards that way. Cause i don't know what I'm going .lol so how can i help anyone else.   Lol

Pizzaeh
Deputy Mayor / Adjoint au Maire

@ridgewaymom wrote:

I see that now. Thanks for the heads up. I wish i knew it earlier . Lol. Now we can get rewards in this group right?


Welcome aboard!  Yes,  help each other out by sharing knowledge and answering questions. 

ridgewaymom
Good Citizen / Bon Citoyen

Ok will do. But I'm also new at this cell phone stuff as well.   Lol

ridgewaymom
Good Citizen / Bon Citoyen

I see that now. Thanks for the heads up. I wish i knew it earlier . Lol. Now we can get rewards in this group right?

Pizzaeh
Deputy Mayor / Adjoint au Maire

@ridgewaymom wrote:

No way i really did not see that at all.  Even the sales clerk said there was a 25 dollar reward .  well if that is the case it sucks and i will not tell know one else about this phone company. I'm not a happy camper right now


Unfortunately the Walmart wireless rep wasn't honest with you.  They don't work for Public Mobile. 

 

I can understand your frustration, but Public Mobile is not at fault here.  You can send a private message to the mods and include the details of that Walmart location.  As another user mentioned, it's happening at a lot of Walmarts, and Public Mobile wants to people to report the locations 

ridgewaymom
Good Citizen / Bon Citoyen

Ok thanks. 

Anonymous
Not applicable

@ridgewaymom wrote:

No way i really did not see that at all.  Even the sales clerk said there was a 25 dollar reward .  well if that is the case it sucks and i will not tell know one else about this phone company. I'm not a happy camper right now


It's all on Walmart...not Public Mobile. They want the activations at all costs. They're not interested in the customers needs.

ridgewaymom
Good Citizen / Bon Citoyen

No way i really did not see that at all.  Even the sales clerk said there was a 25 dollar reward .  well if that is the case it sucks and i will not tell know one else about this phone company. I'm not a happy camper right now

Pizzaeh
Deputy Mayor / Adjoint au Maire

@ridgewaymom wrote:

Yes


The $25 referral credit is for online activations only.  In-store activations means the referee will get $10 credit and the referrer will not get any initial referral credit. 

ridgewaymom
Good Citizen / Bon Citoyen

She bought a forty dollar plan. 

ridgewaymom
Good Citizen / Bon Citoyen

Yes

Pizzaeh
Deputy Mayor / Adjoint au Maire

@ridgewaymom wrote:

We went to walmart together. The sales clerk said he put my number in . i did get my 1 dollar reward. It was on march 10th at 138 pm and i did receive this notice .  

Public Mobile here. Congratulations! You have successfully referred a friend. If on a Rewards-eligible plan, see the Rewards tab in your Self Serve account.


So the activation was done in-store?

ridgewaymom
Good Citizen / Bon Citoyen

We went to walmart together. The sales clerk said he put my number in . i did get my 1 dollar reward. It was on march 10th at 138 pm and i did receive this notice .  

Public Mobile here. Congratulations! You have successfully referred a friend. If on a Rewards-eligible plan, see the Rewards tab in your Self Serve account.

Pizzaeh
Deputy Mayor / Adjoint au Maire

@ridgewaymom wrote:

Yes i was with her and i still never got my referral reward.  She got a 40 plan .


You were with her when she bought the SIM and activated online at home?

You referred her?

Did you receive a text message that the referral was successful?  If so, when did you receive that text message?

ridgewaymom
Good Citizen / Bon Citoyen

Yes i was with her and i still never got my referral reward.  She got a 40 plan .

sandpublic
Town Hero / Héro de la Ville

@zjeremy wrote:

Walmart took my credit? Multimilioner Walton family spend my money?  Why the guy at the desk bother to take referal #? 

Can we call him a liar ? I have asked him direct about $25 and referal #.


Hard to say possible the employee is new and didn't know better. In any event it was clearly stated that the $25 referral was for online activations only. Walmart employees are not allowed to be doing them they are required to use their reseller site so the can get their commission.


@zjeremy wrote:

Walmart took my credit? Multimilioner Walton family spend my money?  Why the guy at the desk bother to take referal #? 

Can we call him a liar ? I have asked him direct about $25 and referal #.


Do not activate at the store if you wish to receive the $25 credit.  You will not get it.  If activated at the store, the new customer will only receive $10 for being referred by someone else, but the referrer will not get that.

zjeremy
Great Neighbour / Super Voisin

Walmart took my credit? Multimilioner Walton family spend my money?  Why the guy at the desk bother to take referal #? 

Can we call him a liar ? I have asked him direct about $25 and referal #.

sandpublic
Town Hero / Héro de la Ville

@zjeremy wrote:

I set up everything in Walmart almost 2 weeks ago. I was told it will popup later as a credit.

 I have checked my account today and I can not find the credit.


Unfortunately if you activated your card at Walmart you are not entitled to the 25 credit.

Anonymous
Not applicable

@zjeremy wrote:

I set up everything in Walmart almost 2 weeks ago. I was told it will popup later as a credit.

 I have checked my account today and I can not find the credit.


Since you set up in Walmart you won't get the $25. If a valid referral number was entered then you should see the standard $10 credit.

zjeremy
Great Neighbour / Super Voisin

I set up everything in Walmart almost 2 weeks ago. I was told it will popup later as a credit.

 I have checked my account today and I can not find the credit.


@zjeremy  a écrit :

I got plan $30 2 weeks ago.

I have provided referal phone # and it should be $25 as a bonus. I do not see that in my account.


You can write a message to the moderator IF you did online your activation not in store...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Waiting time is few hours to 2 days..

zjeremy
Great Neighbour / Super Voisin

I got plan $30 2 weeks ago.

I have provided referal phone # and it should be $25 as a bonus. I do not see that in my account.

SLOPES
Good Citizen / Bon Citoyen

Its stated to wait 72 hours before contacting the mods, I have seen all six of my referalls show up in less than 24 hours. 

Milk
Great Citizen / Super Citoyen

In my case I received my $25 bonus within 24 hours followed by the $10 monthly bonus after approx a week or so. 


@Alex888 wrote:

@ridgewaymom  The $25 bonus reward should show up within 72 hours if you qualified, the $1 monthly reward should be on your account under the rewards section within 72 hours of the person you referred registering an account, but it will not be removed from the amount due for your next renewal until shortly before your renewal date.

 

Did the person you reffered sign up online and put your Public Mobile number down as a referral?


Yes, Public Mobile does ask customers to wait up to 72 hours for the $25 credit.  However, the $1 reward for the referrer will show up almost instantaneously.

Lieux
Oracle
Oracle

@ridgewaymom wrote:

How long does it take for your referral awards to show up


Don’t worry if the activation was done ONLINE... just few hours and a message text will notice you!! The 25$ will be in your available funds in your self serve account! Welcome to public mobile!Smiley Happy

Alex888
Mayor / Maire

@ridgewaymom  The $25 bonus reward should show up within 72 hours if you qualified, the $1 monthly reward should be on your account under the rewards section within 72 hours of the person you referred registering an account, but it will not be removed from the amount due for your next renewal until shortly before your renewal date.

 

Did the person you reffered sign up online and put your Public Mobile number down as a referral?

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