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referral $10 credit

YolandaMang
Great Neighbour / Super Voisin

When do I get the $10 friend referral credit?

1 ACCEPTED SOLUTION

Accepted Solutions

esjliv
Mayor / Maire

@YolandaMang - if your activation date is the same as your community start date then it has been over 72 hours.

 

If you don't see it in your payment history section or in your Available Funds area, submit a ticket to CSA with the referral code of your friend to have them apply it for you.

 

Methods to submit tickets to Public Mobile Customer Support Agents (CSA) found here: 
https://www.publicmobile.ca/en/ns/get-help/articles/contact-an-agent

 

View solution in original post

5 REPLIES 5

hTideGnow
Mayor / Maire

Hi @YolandaMang within  72 hours, will show up as a credit on your My Account 

 

 

BKNS27
Mayor / Maire

@YolandaMang 

It will take about 72 hours to see up in your account. The $10 credit will apply to your 2nd month bill.

Yummy
Mayor / Maire

Within 3 days.

esjliv
Mayor / Maire

@YolandaMang - if your activation date is the same as your community start date then it has been over 72 hours.

 

If you don't see it in your payment history section or in your Available Funds area, submit a ticket to CSA with the referral code of your friend to have them apply it for you.

 

Methods to submit tickets to Public Mobile Customer Support Agents (CSA) found here: 
https://www.publicmobile.ca/en/ns/get-help/articles/contact-an-agent

 

YolandaMang
Great Neighbour / Super Voisin

It's been a week. I'll check again next week. Thanks!