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reactivation

hathanh
Great Neighbour / Super Voisin

I registered for automatic payment from my credit card. But somehow, my phone has been deactivated today. I have checked and manually payed the amount due, but my phone is still deactivated? Would you help me solving this problem. Thanks.

 

1 REPLY 1

Someone_here
Mayor / Maire

If your selfserve says your account is suspended/expired but your phone is still working, never mind, it's "normal" near renewal date.

 

If not, click this link Moderator_Team to send a private message to the moderators. Describe your problem and include your phone number and your account number.

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