re-activate sim?

[jesse39]

Hi guys

I downloaded a new e sim for my 1 phone. Somehow I deactivated my physical sim card on that same phone. Is there any way to re-activate it?

[Phil_Adelphus]

@jesse39  Did you download the esim to the same account as the physical sim?

[softech]

@jesse39  the esim not ring?

can you remove the physical sim and test calling the esim number?

[jesse39]

it is active. i have an android phone. when I call my number it goes to voicemail and doesn't ring. settings>network>sim. it shows both active, however, settings>network and internet>calls and sms, it says unavailable. 

[softech]

@jesse39 

Tap Network & internet and then Mobile network.
Select the SIM you want to turn on. and Tap Use SIM.

[jesse39]

I have a pixel 7. when I go to settings, network and internet, under calls and sms, it has public mobile #### (unavailable) and the public mobile 2 (my second sim)

[softech]

@jesse39 

just go to sim manager and set it active

or on iPhone, set the label  and enable "Turn on this line"..