"Cellular network not available for voice calls" - message
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Wednesday
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@keg4205 In addition, if your phone does not support 1900mhz nor VoLTE you must purchase a new phone compatible with PM's version of VoLTE.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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hi @keg4205
what phone do you have? and what city you are at?
Telus is refarming all of their 850 to 10 MHz LTE B5 in their markets, mainly BC, AB, Windsor, Ottawa, Montreal, Quebec City. Bell has not done this, so it won't affect area that has Bell networks which Telus/PM use
So, it might affect voice calls for phones that has only 850 Band 5 on the phone but lack 1900 Mhz, those phone people bought in other country. If you phone has 1900 Mhz, if your phone are those that sold in Canada, it likely won't impact you, you won't see any service degrade
https://www.publicmobile.ca/en/get-help/articles/850-turndown
