11-07-2021 01:03 PM - edited 01-06-2022 03:58 AM
My daughter broke her android phone so I put her sim in her iPad to use until her new iPhone arrives. But the iPad doesnt seem to work on data. It is a cellular model. It shows the network carrier as public mobile and says 3G or LTE in top corner of screen but when you open safari it says check internet connection. I have data roaming enabled in settings of iPad. Is there something I'm missing? Shouldnt it just work?
Thank you
Solved! Go to Solution.
11-07-2021 01:20 PM
thanks very much everyone. It works now!
11-07-2021 01:14 PM
After verifying APN settings, try:
11-07-2021 01:13 PM
I have iPad 6th Gen wifi+Cell.
I dont see that option in the list.
11-07-2021 01:10 PM
Go to this site Public Mobile APN Settings - APN Settings Canada (gishan.net) pick what iPad you have and follow the instructions
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
11-07-2021 01:08 PM
It's APN setting
also, you can try to connect your iPad to a computer, fire iTune and download the Carrier Profile
for APN: https://apn-canada.gishan.net/en/apn/public-mobile/ios
11-07-2021 01:07 PM
In APN settings it says ips.telus.com
and then below that has spot for a username and password which are both blank
11-07-2021 01:05 PM
@Jamiebouchie wrote:My daughter broke her android phone so I put her sim in her iPad to use until her new iPhone arrives. But the iPad doesnt seem to work on data. It is a cellular model. It shows the network carrier as public mobile and says 3G or LTE in top corner of screen but when you open safari it says check internet connection. I have data roaming enabled in settings of iPad. Is there something I'm missing? Shouldnt it just work?
Thank you
You may have to go in and check the APN settings
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *