promo and referral code

[tavestwo]

My husband joined PM a couple of weeks ago and had no problem with the promo code(12MONTHS2GB).  It was entered in his account immediately.  I joined today, entered the same code, and it does not show on my account.  Thanks.

[softech]

@tavestwo it can take up to 72 hours for PM to add the bonus data.  Just wait the full 72 hours first 

If you don't see it still after 72 hours,  please open ticket with PM support

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there