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Marius2
Great Neighbour / Super Voisin

How do I find my account number?, how do I access my profile? how do I change my verification phone number?

4 REPLIES 4

Marius2
Great Neighbour / Super Voisin

There are no lines at the "top of this page" as you mention. Here is the url

https://productioncommunity.publicmobile.ca/t5/Get-Support/profile/m-p/1099867#M768566

BKNS27
Mayor / Maire

@Marius2 

If you are on the PM app, click on “+” in circle then over to Payment section and if you click on View Payment History>Download. It will have all the information of your account including account number.

TheSterlinger
Deputy Mayor / Adjoint au Maire

To access your account click the three lines at the top of this page and click Sign In or My Account. Then click the drop down arrow and click Profile. If you scroll down to Account Info and press the eye button you can see your account number. To change to verification phone number go to the top and click Manage Eversafe ID. There you can change the phone number.

This link will lead you to My Account page 

softech
Oracle
Oracle

@Marius2 you can find the account number 9n My Account's profile page

https://myaccount.publicmobile.ca/en/account/my-profilehttps://myaccount.publicmobile.ca/en/account/my-profile

For changing the phone number to receive 2FA, to to profile 0age, click Manage EverSafe ID

https://myaccount.publicmobile.ca/en/account/my-profilehttps://myaccount.publicmobile.ca/en/account/my-profile

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