private message

[steve0767]

I sent a service ticket which will be responded to by private message. Where do I find these messages? 

[hTideGnow · Accepted solution]

HI @steve0767 

support agent will reply via private message to your community inbox.  Check the inbox here

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

how long you sent them the message? they usually reply within 2 to 4 hours.  If waited longer already, message them again