port over from CHATR ( Problems MAY NOT BE PM FAULT)

[rretro]

Hi guys.

Ported 3 #s to Public Mobile on thursday.

1st one got messed up said i had to contact public mobile

this one i could:

dial out

data worked

but calling in didnt and no text. ( but calling pm to pm did)

my chatr a/c was still active.

the following 2 no problems.

so i ported the messed up one right now to fido.

IT SEEMS LIKE ROGERS STILL HAD THE A/C .

i need the original a/c #  (  we ported from rogers to mobi to chatr  )

i know its no excuse for a phone not working for 4-5 days.

But it MAY NOT BE on  public mobiles side.

( the  # that was messed up lost 3 refferals )

hope this helps some people.

RRETRO

[Balanceman]

Just FYI... it took about 4 days in total to get my account up and running. Hopefully your account activation is right around the corner.

[Balanceman]

Hey I had the same problem. Based on other forums, it seems like those from the big 3 have the option of stopping the port out or temporarily stopping it. It's a "last ditch" to prevent you from leaving. I had to call a chatr few times to complete my port out and each time They have tried to convince me to stay. Unfortunately PM is the only who can fix the problem, but the wait is worth it. LTE speeds are definitely better than chatr tethered speeds.

[Saray_O]

Hi @rretro, 

I'm really sorry about this inconvenient and about the delay in our response. I'm not sure if you still need assistance, but if you do please send me a private message with the phone number you wanted to port. 

Thank you!