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mork
Great Neighbour / Super Voisin

I GAVE WRONG ACCOUNT NUMBER WHEN DOING ACTIVATION

4 REPLIES 4


@Effort wrote:

@Anonymous wrote:

@mork wrote:

I GAVE WRONG ACCOUNT NUMBER WHEN DOING ACTIVATION


WELL WHAT'D YOU DO THAT FOR? 🙂

I wonder if that might screw up somebody elses service somewhere now. Unless that field is just a free text field and a human does something with it afterwards. If it gets checked somehow upon entry then interesting results may occur. Hmm


Account number alone isn't enough AFAIK. All other personal information must also match the previous service provider for a successful transfer.


I have been able to port with just name and account number

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Effort
Model Citizen / Citoyen Modèle

@Anonymous wrote:

@mork wrote:

I GAVE WRONG ACCOUNT NUMBER WHEN DOING ACTIVATION


WELL WHAT'D YOU DO THAT FOR? 🙂

I wonder if that might screw up somebody elses service somewhere now. Unless that field is just a free text field and a human does something with it afterwards. If it gets checked somehow upon entry then interesting results may occur. Hmm


Account number alone isn't enough AFAIK. All other personal information must also match the previous service provider for a successful transfer.

Anonymous
Not applicable

@mork wrote:

I GAVE WRONG ACCOUNT NUMBER WHEN DOING ACTIVATION


WELL WHAT'D YOU DO THAT FOR? 🙂

I wonder if that might screw up somebody elses service somewhere now. Unless that field is just a free text field and a human does something with it afterwards. If it gets checked somehow upon entry then interesting results may occur. Hmm

ShawnC13
Oracle
Oracle

@mork wrote:

I GAVE WRONG ACCOUNT NUMBER WHEN DOING ACTIVATION


Well this will cause a bit of a problem.  Your port will fail.  Your previous provider SIM should still be active and I would continue to use that until you can get this straightened out.  You will need to contact the Moderators and they are currently facing a backlog with response time of at least 48 hours. 

To send a private message to a moderator click this link.  In your message please include:

          - PM Phone Number

          - 4 digit PIN (or at least 3 of the following to verify your identity)

                    - account number

                    - date of birth

                    - complete address listed on account with postal code

                    - email address on account

                    - most commonly called numbers

                    - alternate number listed on the account

                    - last payment date and amount

                    - last 4 digits of the credit card

          -Detailed explanation

Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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