10-22-2018 01:11 PM - edited 01-05-2022 02:15 AM
10-22-2018 02:54 PM
@Effort wrote:
@Anonymous wrote:
@mork wrote:I GAVE WRONG ACCOUNT NUMBER WHEN DOING ACTIVATION
WELL WHAT'D YOU DO THAT FOR? 🙂
I wonder if that might screw up somebody elses service somewhere now. Unless that field is just a free text field and a human does something with it afterwards. If it gets checked somehow upon entry then interesting results may occur. Hmm
Account number alone isn't enough AFAIK. All other personal information must also match the previous service provider for a successful transfer.
I have been able to port with just name and account number
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
10-22-2018 01:50 PM
@Anonymous wrote:
@mork wrote:I GAVE WRONG ACCOUNT NUMBER WHEN DOING ACTIVATION
WELL WHAT'D YOU DO THAT FOR? 🙂
I wonder if that might screw up somebody elses service somewhere now. Unless that field is just a free text field and a human does something with it afterwards. If it gets checked somehow upon entry then interesting results may occur. Hmm
Account number alone isn't enough AFAIK. All other personal information must also match the previous service provider for a successful transfer.
10-22-2018 01:27 PM
@mork wrote:I GAVE WRONG ACCOUNT NUMBER WHEN DOING ACTIVATION
WELL WHAT'D YOU DO THAT FOR? 🙂
I wonder if that might screw up somebody elses service somewhere now. Unless that field is just a free text field and a human does something with it afterwards. If it gets checked somehow upon entry then interesting results may occur. Hmm
10-22-2018 01:14 PM
@mork wrote:I GAVE WRONG ACCOUNT NUMBER WHEN DOING ACTIVATION
Well this will cause a bit of a problem. Your port will fail. Your previous provider SIM should still be active and I would continue to use that until you can get this straightened out. You will need to contact the Moderators and they are currently facing a backlog with response time of at least 48 hours.
- PM Phone Number
- 4 digit PIN (or at least 3 of the following to verify your identity)
- account number
- date of birth
- complete address listed on account with postal code
- email address on account
- most commonly called numbers
- alternate number listed on the account
- last payment date and amount
- last 4 digits of the credit card
-Detailed explanation
Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *