@Ljbc wrote:
I’ve tried clearing cookies, using incognito browser, used a non mobile device etc to be able to access different subscription plans but I still cannot see plans that other family members have. Do I need to get someone to switch it for me?
@Ljbc You can only subscribe to plans that show up in your account. Not all subscribers have the same options. If you are looking to downsize it is very hard/impossible to get an offer lower than what you have now. Customer service cannot help you.
