06-26-2023 08:08 PM
i just upgraded to a new plan it said it would take effect immediately but it hasn't its been about 10 min
Solved! Go to Solution.
06-26-2023 08:49 PM
its working now thanks
06-26-2023 08:24 PM
Hate the be the bearer of bad news... by changing now vs on next renewal, you lose out on what's remaining of the current cycle and there's no proration or refunds for unused parts of the plan you left.
Perhaps it was close to renewal anyway... however thought you should be aware.
06-26-2023 08:24 PM
So what made you think it hadn't applied?
06-26-2023 08:20 PM
yes i picked change now in my account it shows new plan i will try restarting
06-26-2023 08:11 PM
@vulch1 did you click Change Now?
If so, reboot your phone once
Also, login My Account using Incgonito mode to check if it shows the new plan. Check Payment History and see if PM charged you