phone plans

[LEM5019]

I noticed you have plans now that is cheaper than my for $19/month it shows 1gb on 4g  where mind has actually gone up since I have been with your company mind $25month 1gb 3g when I try to change my subscription to the $19/month on 4g it will not let me . I when with your company because it was the key word is was so my question is why can i not get the $19/month one.

[funpig1]

@LEM5019 

I am currently on the $20 4G 3GB plan.

The $19 4G 1GB and $23 4G 6GB plan are currently available to me in my change subscription.  Also, the $29 5G 20GB plan is also available to me. These three plans are better than the new activation plans which are currently available for new customers.

I used to be on the same $25 3G 1GB plan as you and upgraded to a $29 4G 20 GB plan. I found that was too much data for my my needs. I just kept checking and downgrading whenever a cheaper and better plan became available for me.

All I can advise is to keep checking your change subscription and wait for a cheaper and better plan to become available.

You could port out and back in, but you will lose any accrued referrals or benefits.

Good Luck.

 

 

[Chalupa_Batman]

---

@LEM5019 wrote:

I noticed you have plans now that is cheaper than my for $19/month it shows 1gb on 4g  where mind has actually gone up since I have been with your company mind $25month 1gb 3g when I try to change my subscription to the $19/month on 4g it will not let me . I when with your company because it was the key word is was so my question is why can i not get the $19/month one.

---

Sadly, the only way you can get that $19 plan @LEM5019 is to port out and port back in. Just know you'll lose any referrals you have if you have any. 

[TheSterlinger]

Unfortunately,  Public Mobile has made that plan for new subscribers only. You can only change to plans within your account. 

[softech]

Sorry @LEM5019 

you can only change plan to selected plans available on your Change Subscription page.  $19 is a pretty much a new activation plan and I don't think anyone can lower their plan to this one.  

But check your Change Subscription page, it should have another $25 or $26 plan that gives you more data.  You might not be able to save money with the plan change, but you can get more data out of it