01-11-2024 12:54 PM - last edited on 01-11-2024 03:46 PM by computergeek541
I need customer service phone number - number hasn't ported over after 24 hours and we cannot log into our account because 1 time code does not come to our number and there is no alternative listed. we are porting 3 numbers and have the same trouble for 2 of them, and then one of them appears ported but isn't receiving every call and text
01-11-2024 01:00 PM - edited 01-11-2024 01:02 PM
@micahkennedy I’ll send you the porting team number private message and they can give status of the port or re trigger the port request if needed
check your inbox or use this link to the in community in box for the number
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
01-11-2024 12:56 PM
There is no support phone # private message is the only way to go
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437